Families
Families who need to transfer a relative who passed away in another country, and want one point of contact instead of managing providers abroad themselves.
Who We Work With
Funeral Home or Assistance Company?
We work with professional partners on international cases in both directions — as the coordinating party in the country of origin, or as the counterpart at destination.
Who We Work With
Families and Professional Partners
Some of our cases come from families directly. Others come from professionals who need a counterpart on the other side of a border.
Funeral Homes & Funeral Directors
Funeral directors who need a coordinating partner for the international leg of a case, in the country of origin or at destination.
Travel Insurance & Assistance Companies
Insurance and assistance providers handling a repatriation under a policy who need operational coordination on the ground.
Embassies & Consulates
Diplomatic representations that need a private coordinating party for a case involving one of their nationals.
Organisations & Corporations
Employers and organisations that need assistance when an employee or member passes away abroad.
Funeral Home or Assistance Company?
We work with professional partners on international cases in both directions — as the coordinating party in the country of origin, or as the counterpart at destination.
What We Coordinate
Complete International Repatriation Coordination
TLM acts as the coordinating party. The professional work in each country is carried out by local providers and authorities, and we manage them as a single process on the family's behalf.
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International Repatriation
Coordination of the transfer of a deceased person between countries, from the country of death to the destination country.
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Air Transportation
Coordination of the air transport of the deceased, including the booking and the requirements of the operating carrier.
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Local Funeral Director
Engaging and coordinating a local funeral home in the country where the death occurred.
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Documentation Support
Assistance in identifying and coordinating the documents required for the specific route.
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Consular Coordination
Coordination with the relevant consulates and embassies where their involvement is required.
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Required Authorisations
Coordination of the permits and authorisations that the route requires.
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Translations
Arranging translation of documents where the destination country requires it.
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Preparation of the Deceased
Coordination of the preparation of the deceased in accordance with the applicable requirements.
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Embalming
Coordination of embalming through a local provider where it is required for the route.
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Transport Coffin
Arranging a coffin that meets the requirements for international air transport.
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Airline and Cargo
Coordination with the airline or cargo operator, including booking and documentation.
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Airport Handling
Coordination of handling at the airport of departure and the airport of arrival.
Requirements differ between countries and routes. Not every service listed is applicable, available or required in every case. Each case is reviewed and confirmed individually.
Case Intake
Need to Arrange a Repatriation?
Send us the details of the case. The more you can tell us, the faster we can assess the route and what it will require.
Your request has been received
We have your case details and our team will review the route and requirements.
Your reference:
If this is urgent, you can reach us directly right now:
Available 24/7
Get Immediate Repatriation Assistance
Tell us where the death occurred and where the deceased needs to go. We will assess the route and come back to you.